I'm Sorry You're Having Such A Bad Day

11 May 2005

I'm Sorry You're Having Such A Bad Day

I watched you today, as I do every day, trudging into our offices at 08h30. Your face downcast and sad. I watch you as you carry the weight of the world on your shoulders. I feel really bad, feeling that I have failed you in some way. Why can't I get and keep you motivated? Why can't I help you bring in more sales? Why can't I make you happy? Watching you fumble your way around your desk leaves me in agony because I know that you're just as awkward getting through your life. I'm saddened that I cannot do anything to take your pain away.

I watch you get a cup of coffee from the coffee machine ... the mat in front of it worn down by the tramp of a 1000 feet a day. You're joined by someone else. Your face lights up and I see your first smile for the day. Soon you're joined by others and I see you laughing. I'm so glad that your mood has lifted.

As I walk past your office at around 09h15, I see you chuckling at something you're reading in this morning's paper. I notice that there is a lot of dust on your telephone. I really must have a word with the cleaning lady ... she's really not doing a good job. We can't have dust all over the show, it's not good for our sinuses.

It's just after 15h00 and I see you stride back into the office. You're smiling and slightly glassy-eyed. I'm glad your day has improved. You're a bit clumsy I see ... there's a grease spot on your tie that wasn't there this morning. You must have got that when you were visiting your prospect I'm sure.

I see you glance at your watch, pack up your brief case and grab your gym bag. When I look up again, you're gone. It's 16h00.

I hope that tomorrow you'll get a second chance to make the same difference you made today. I know you'll get just about what you deserve tomorrow.

Yours Sincerely

Sales Manager

PS: Success doesn't have to be an unconquerable fortress for you. If you're serious and passionate about your profession and put in the hard hours, you will be successful.

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